Iv18 Terms & Conditions – Usage Policy and Betting Rules

1 Definitions & Introduction

In these Terms & Conditions, "iv18", "we", "us", or "the platform" refers to the online gaming and betting platform operated at iv18.best. "User", "member", or "you" refers to any individual who is registered with or using the iv18 platform.

Iv18 operates as an internationally licensed gaming operator. Users based in Bangladesh take full responsibility for ensuring their use of the platform complies with their local laws.

2 Account Registration

Opening an account on iv18 is completely free. You are required to provide accurate and up-to-date information at the time of registration. Using false, incorrect, or someone else's details to create an account is strictly prohibited.

• Only one account may be registered per mobile number.
• The same individual may not operate more than one account.
• Attempting to create multiple accounts from the same IP address or device may result in all associated accounts being closed.
• Keep your password confidential and never share it with anyone. You are responsible for all activity on your account.
• After your account is created, iv18 may request documents for identity verification (KYC).

3 Eligibility & Age Requirements

You must be at least 18 years old to use iv18. Minors are strictly prohibited from accessing the platform. iv18 reserves the right to verify your age at any time — and if verification fails, your account will be suspended immediately.

• Creating an account using a minor's identity or personal details is a serious violation.
• Employees of iv18 and their immediate family members may be subject to specific restrictions in certain areas.
• Users who access iv18 from regions where online gaming is prohibited by law do so entirely at their own risk.

4 Deposits & Withdrawals

You can deposit directly at iv18 via bKash, Nagad, and Rocket. All transactions are in BDT (৳). The minimum deposit amount is ৳200.

• Deposits are typically credited to your wallet within 5–15 minutes.
• The minimum withdrawal amount is ৳500.
• KYC verification must be completed before any withdrawal can be processed.
• Standard withdrawals are processed within 1–3 hours; VIP members enjoy even faster turnaround.
• If your account holds a bonus balance, withdrawals of real money may be restricted until the wagering requirements are met.
• Iv18 reserves the right to place a hold on withdrawals if money laundering or suspicious transaction activity is detected.
• Withdrawals are generally made via the same method used for the original deposit.

5 Betting Rules

All bets on iv18 are settled in accordance with the rules of the relevant sport or game. Certain general rules apply across the board:

• Once a bet is confirmed, it cannot be cancelled — the cash out feature may be used where available.
• If incorrect odds are displayed on iv18 due to a technical error, the affected bets will be considered void.
• If a match or event is officially cancelled, the full stake for that bet will be refunded.
• If evidence of match fixing or in-play manipulation is found, iv18 reserves the right to void all bets involved.
• If one leg of an accumulator bet is voided, the remaining legs continue to stand.
• Minimum bet ৳200; maximum bet varies by match and market.
• During live betting, iv18 reserves the right to adjust odds or suspend markets while a match is in progress.

6 Bonus & Promotion Terms

All bonuses and promotions at iv18 are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.

• The welcome bonus is for new members only — each person can claim it once.
• Bets placed with bonus balance must be placed at minimum odds of 1.50.
• Bonus balance and any winnings derived from it cannot be withdrawn before the wagering requirement is met.
• Bonuses are generally valid for 7 to 30 days — any unused bonus will be forfeited once the validity period expires.
• Claiming bonuses across multiple accounts from the same IP address, device, or individual is strictly prohibited.
• Iv18 reserves the right to modify, cancel, or add new conditions to any bonus offer at any time.
• If suspicious bonus usage is detected — such as attempts to circumvent bonus terms — the bonus will be voided and the account referred for investigation.

7 Prohibited Activities

The following activities are strictly prohibited on iv18. Violations may result in account termination and balance forfeiture:

• Operating multiple accounts or using multiple identities to claim bonus benefits.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Odds arbitrage or coordinated strategies to exploit bonus offers (arbitrage betting).
• Use of malware, bots, or any automated software on the platform.
• Attempting to gain unauthorized access to another user's account or steal their personal information.
• Using the platform for money laundering purposes.
• Operating an account under a false identity or in someone else's name.
• Placing bets using match fixing or insider information.

8 Account Cancellation & Suspension

Iv18 may suspend or permanently close an account under the following circumstances:

• Violation of any provision of these Terms & Conditions.
• Registering with false or incomplete information.
• Failing to respond to a KYC verification request.
• No account activity for an extended period (12 months) — inactive account.
• To close your account at your own request, please contact support.

Upon account closure, your real money balance (excluding bonuses) will be refunded — provided the account was not suspended due to a violation. A maintenance fee of ৳50 per month may be deducted from inactive accounts.

9 Limitation of Liability

Iv18 is committed to maintaining the highest standards on the platform. However, iv18 is not liable under the following circumstances:

• Bets lost or missed due to an internet connection failure.
• Delays or issues caused by third-party payment systems (bKash / Nagad / Rocket).
• Unforeseen technical issues or server downtime.
• If a user's account credentials are exposed to a third party, the user themselves are held responsible.

Iv18's liability shall be limited to the value of the transaction in question.

10 Rule Changes & Updates

Iv18 reserves the right to update these Terms & Conditions at any time. When changes are made:

• The "Last Updated" date at the top of the page will be revised.
• For major changes, registered members will be notified via SMS or in-app notification.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.

It's worth checking back on this page from time to time — especially after major updates.

11 Responsible Gaming

Iv18 believes betting should be fun — not a burden. Responsible gaming is a core part of how we operate. We offer the following tools free of charge:

• Daily Deposit Limit — Set your own daily deposit limit.
• Bet Limit — Set your own maximum stake per bet.
• Cooling-Off Period — Temporarily suspend your account for anywhere between 24 hours and 30 days.
• Self-Exclusion — Request a permanent account closure.
• Reality Check — A feature that reminds you how long you've been playing at set intervals.

If you feel you have a problem with betting Responsible Gaming Visit the page for full details or get in touch with our support team.

12 Contact & Complaints

If you have a complaint about iv18's services, you can seek a resolution through the following process:

• Contact support via live chat first — most issues are resolved within 30 minutes.
• For complex matters, send us a detailed email at: support@iv18.best
• After submitting a complaint by email, you will receive an initial response within 24 hours.
• If you are not satisfied with the resolution, you may request that the matter be escalated to a higher level.