Iv18's VIP Program has four tiers in total — Bronze, Silver, Gold, and Diamond. All members start at Bronze tier upon registration. Points are earned through betting, and once you reach a set threshold, you are automatically promoted to the next tier.
Benefits at each tier:
- Bronze: Welcome bonus, access to regular promotions, and 24/7 support.
- Silver: All Bronze benefits + 5% weekly cashback, faster withdrawal processing, and access to exclusive reload bonus offers.
- Gold: All Silver benefits + 10% cashback, a dedicated account manager, priority withdrawals (typically within 1 hour), and a special birthday bonus.
- Diamond: Up to 15% cashback, unlimited withdrawal limits, exclusive event invitations, custom promotion packages, and top-priority support.
To check your current VIP tier and accumulated points, log in and go to Profile → "VIP" section. Points are calculated per ৳1,000 wagered — the rate varies slightly depending on your tier.
Iv18's responsible betting tools are completely free and easy to set up. Log in and go to Account Settings → "Responsible Gaming" Head to the tab and you'll find all the options there.
Deposit Limit: Set your own limit on how much you can deposit daily, weekly, or monthly. Lowering your limit takes effect immediately — requests to increase it go through a 24-hour review.
Bet Limit: Set a maximum stake per bet. Takes effect immediately from Settings.
Reality Check: Pop-up notifications appear every 30 minutes, 1 hour, or 2 hours — reminding you how long you've been playing and how much you've spent.
Cooling-Off Period: Contact live chat to request a temporary break of 1 to 30 days. Takes effect within 30 minutes and auto-reactivates once the period ends.
Self-Exclusion: To permanently close your account after 6 months, contact Support. For more details, Responsible Gaming Visit the page.
All transactions and betting records at iv18 are stored in your account history. Here's how to access them:
- Log in and click the profile icon in the top right corner.
- Go to the "Transaction History" section.
- Select a date range — last 7 days, 30 days, or a custom date.
- Use the filter options to view "Deposits", "Withdrawals", or "Bets" separately.
For betting records "Bet History" section — each bet is listed with its date, event, stake, odds, and outcome (win/loss/pending). Records from the last 90 days are available directly; for anything older, contact support and a report will be sent to your email.
The activity statement shows your total deposits, total withdrawals, total wins, and total losses all in one view — very useful for understanding your own patterns.
Yes, at iv18 Daily Login Bonus program is available. Logging in every day earns you progressively bigger rewards — the longer your streak, the larger the prize. The biggest reward is typically on day 7.
How to claim your daily sign-in bonus:
- Log in to iv18.
- On the homepage or in the promotions section, click the "Daily Check-In" or "Daily Rewards" banner.
- Click "দাবি করুন" or "Claim" and the bonus will be added to your bonus wallet instantly.
- Missing a single day breaks your streak and resets it back to Day 1.
To receive free spins: Free spins are typically available through special promotions, deposit bonuses, or select slot games. Placing a certain amount on specific slots can also trigger free spins. To view your active free spins, log in and go to Promotions → "My Bonuses" section. Free spins typically expire within 72 hours — unused spins are forfeited once the deadline passes.
Iv18 offers a wide variety of slot games. The main types are:
- Classic slots (3-reel): The simplest game type — fruits, numbers, and symbols. The best starting point for new players. Minimum bets usually start from ৳10.
- Video slots (5-reel): Features animations, themes, and multiple paylines, with bonus rounds, wild and scatter symbols. The most popular game type at iv18.
- Progressive Jackpot Slots: A portion of every bet feeds into the jackpot pool, which can grow very large. Bet sizes tend to be slightly higher.
- Megaways Slots: No fixed paylines — thousands of ways to win on every spin. A favourite among experienced players.
- Crash Games: The multiplier keeps climbing — cash out before it crashes. Fast-paced and thrilling.
New members Classic Slots or Low-Volatility Video Slots Start there. The higher the RTP (Return to Player), the better — look for games with 96% RTP or above. Pragmatic Play and Habanero are among the most popular providers on iv18.
Enabling Two-Factor Authentication (2FA) significantly boosts your account security. Even if someone knows your password, they won't be able to log in without the OTP.
Steps to activate:
- Log in to iv18.
- Profile icon → "Security Settings" Or go to the "Security" tab.
- Find the "Two-Factor Authentication" option.
- Click the "Enable" button.
- An OTP will be sent to your registered mobile number.
- Once you confirm with the OTP, 2FA will be activated immediately.
From then on, you'll receive an OTP on your mobile with every login — including logins from new devices.
How urgent is it? Highly recommended — especially if you have a balance in your account. Without 2FA, a leaked password puts your account at serious risk. With 2FA enabled, that risk drops to nearly zero.
If you need to change your mobile number after enabling 2FA, contact Support first — otherwise you may have trouble logging in.
Iv18 offers two account closure options — temporary and permanent.
Temporary Suspension (Cooling-Off Period):
- Tell iv18 live chat "cooling-off" or "I need a break".
- Let us know how long you'd like the break to be — from 1 day up to 30 days.
- Your account will be deactivated within 30 minutes.
- Your existing balance stays safe — the account auto-reactivates once the period ends.
- Betting and deposits will not be available during this period.
Permanent Closure (Self-Exclusion):
- Contact us via live chat or at support@iv18.best to request self-exclusion.
- If you have an existing balance, please withdraw it first.
- The minimum duration is 6 months — once set, the account cannot be reopened before that period ends.
- If an exclusion is active, iv18 will block any attempt to open a new account.
If you just need a short break, a cooling-off period is the right choice. If you've decided to stop betting altogether, go with self-exclusion. In either case, the support team will help — no questions asked, no judgement.