Betting isn't just about chasing wins — it's a way to deepen the enjoyment of sport. But when that enjoyment starts to feel like a burden, it's time to step back. iv18 wants every member's betting experience to stay enjoyable and safe — always.
Responsible play means knowing your limits, sticking to a budget, and treating betting as entertainment — not a source of income. This page brings together all of iv18's free tools and awareness resources in one place.
The principles iv18 follows and encourages its members to uphold
Decide how much you can afford to spend before you start betting. Going beyond that limit is where problems begin. iv18's Deposit Limit tool is designed to help you stay within that boundary.
Hours of continuous betting significantly increases the risk of poor decision-making. iv18's Reality Check tool sends you periodic reminders of how long you've been playing.
Betting is not a reliable source of income — it's a form of entertainment. The risk of losing money is always there. When you lose, it's gone — chasing losses with more bets only leads to deeper trouble.
Never bet under pressure or in an emotional state. Avoid betting when you're angry, drunk, or highly agitated — your judgment isn't reliable in those moments.
Betting continuously dulls your judgment. Taking a cooling-off period or a short break helps you come back with a clearer head.
If betting is becoming a problem, don't carry it alone. Talk to iv18's support team or someone in your family — reaching out is a sign of strength, not weakness.
These tools are easy to use, free of charge, and take effect immediately
Set your own daily, weekly, or monthly cap on how much you can deposit. Once set, it cannot be increased immediately.
Temporarily close your account for anywhere between 1 and 30 days. During this period, deposits and betting are disabled, but your existing balance remains safe.
Options to close your account are available from 6 months up to permanently. If you attempt to open a new account during this period, iv18 will block it.
At set intervals — 30 minutes, 1 hour, or 2 hours — iv18 will remind you how long you've been playing and how much you've spent.
Set your own limit on the maximum amount you place on a single bet. Stick to your budget and don't get tempted by the urge to bet big.
See a detailed breakdown of your total bets, winnings, and losses over the past 30 days. Understanding your own patterns is the first step toward responsible play.
Cricket runs deep in the hearts of people across Bangladesh. Placing a friendly wager with a mate on a match, or backing your team during the World Cup, is something many consider a normal part of enjoying the sport. Betting on iv18 gives that same feeling a more structured form. But when betting starts to feel out of control, it stops being fun.
Iv18 doesn't treat responsible gaming as just another rule to follow — it's a genuine part of our commitment to our members. When someone uses our platform, their wellbeing becomes our responsibility too.
Most people don't fall into trouble all at once — it happens gradually. It might start with the occasional bet, then a few more, a little more time spent. After a loss, you bet again trying to win it back. Before long, the month is over, the money is gone, and you can't seem to stop. That cycle is what's known as problem gaming.
Iv18 is here to help break that cycle. Our tools and support team work together to create a safety net — so that anyone who needs help can access it, without judgment.
Responsible betting doesn't mean placing fewer bets or cutting out the fun entirely. It means playing within a framework. A few simple habits are all it takes to keep betting safe:
At the start of each month, decide how much you're willing to spend on betting — treat it like entertainment, the same way you'd budget for a movie ticket. Make sure that even if you lose it all, your household finances won't be affected.
"Chasing losses" — betting more to try to win back what you've lost — is the biggest trap of all. Once it's gone, it's gone. Accept it, and come back to the next match with a fresh start.
Sound judgment requires a clear head. Placing bets out of frustration after your team loses almost always leads to regret.
If you've started hiding your betting from family or lying about how much you've lost — that's a warning sign. Reach out for support right away.
After a big win, putting it all back on another bet is rarely a good idea. Set some aside — you won, enjoy it.
If someone close to you seems to be struggling with betting, try not to react with anger first. Approach them with empathy. Problematic gambling is a behavioural issue, not a moral failing. In certain circumstances, you can contact iv18 support to request a Self-Exclusion on behalf of a third party.
Iv18's responsibility doesn't stop at providing tools. Our support team receives regular training to help them identify signs of problem gambling. If a member is seen betting in an unusual pattern — continuing to place large bets after repeated losses, or running through funds unusually fast — iv18 will proactively reach out to that member. This doesn't come from a business policy; it comes from a genuine sense of duty.
If you answered "Yes" to most of these questions, consider reaching out for support
Do you often end up spending more on betting than you planned?
Do you feel the urge to keep betting in order to win back what you've lost?
Do you feel restless or irritable when you're not betting?
Do you hide your betting from family or friends?
Is betting causing you to neglect other responsibilities — work, family?
Have you tried to stop betting but found you couldn't?
If you answered "Yes" to 2 or more of these questions, reach out to us via live chat — completely confidential, no judgment.
If you notice these signs, don't wait — seek help now
Spending more than your monthly betting budget. Using household money or funds set aside for essential expenses on betting.
Repeatedly placing larger bets to recover losses. This "chasing" behaviour is the clearest sign of a problem.
You find yourself lying to family or friends about how much you've bet or how much you've lost.
Feeling irritable, anxious, or low when you can't bet. Finding it hard to fill your time without betting.
Borrowing money from friends, family, or apps to fund your betting — this is a direct path to financial hardship.
Showing up late to work, neglecting studies, or not spending time with family because of betting — your priorities are shifting.
If you recognize any of these signs in yourself, you don't have to face it alone. Reach out through iv18's live chat in complete confidence — asking for help isn't a sign of weakness, it takes courage.
Take a few minutes right now to protect yourself
Click the "Login" button at the top to access your account.
Click on your profile icon in the top right corner.
Open the "Responsible Gaming" tab within Settings.
Deposit Limit, Bet Limit, or Reality Check — click whichever one you need.
Set values based on your own budget and needs, then save.
Once a limit is set, you'll receive confirmation via SMS or in-app notification. For a cooling-off period or self-exclusion, contact support through live chat.
Lowering your deposit limit takes effect immediately. Requests to increase it, however, are held under review for up to 24 hours — this is intentional, to prevent impulsive decisions from raising your limit on the spot.
Important questions about responsible play
The fastest way to get help. Bengali-language support available 24/7.
Now OnlineSend us a detailed message. You'll receive a response within 24 hours — completely confidential.
support@iv18.bestTo instantly close your account or set a limit, type "HELP" in live chat.
Takes priorityBetting on iv18 should be an enjoyable experience — not a stressful one. Set limits, stick to a budget, and play responsibly.
For users 18+ only. If you think you have a problem, seek help.